On Tuesday, the Telecom Regulatory Authority of India (TRAI) agreed to temporarily halt the Telecom Communications Customer Preference Regulations (TCCCPR) 2018. These rules were put in place to cut down on the number of spam messages.
The reason for the delay was due to a national SMS service interruption that led many users to be inconvenienced. Because of the people’s problems, the delay is just a temporary measure. “We are worried about any potential consumer inconvenience and have ordered a 7-day temporary suspension of the SMS scrubbing that was triggered on Monday,” TRAI said.
Many citizens around the country experienced big issues receiving OTPs for purchases, verifications, and other forms of communications that involved OTPs as a result of the revised DLT mechanism. Some banks and other organizations have provided users with clarity on the issues they were having receiving OTPs via SMS messages.
According to the Hindu, the Delhi High Court ordered TRAI to enact the Telecom Commercial Communication Customer Preference Regulation (TCCCPR) in February, which was intended to combat the issue of unsolicited commercial communication (UCC) or spam calls and messages.
Many businesses, banks, and even government departments were caught off guard when telecom giants such as Reliance Jio, Airtel, and Vodafone Idea mandated the requirements after Sunday midnight (12:01 a.m. Monday), resulting in an outage on Monday. The modern principles are built on Blockchain Technology, which renders it almost difficult for hackers to manipulate the scheme.